Welcome to SwimSafe – Privacy Policy

At SwimSafe, we care deeply about your privacy and data security. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. General Privacy Policy

SwimSafe collects only essential information such as your name, contact details, your child's age, and swimming level – purely for service delivery. We ensure:

• Your data is used solely to provide training, support, and communication.
• We do not sell or share your data with third parties.
• All personal data is stored securely and handled with care.
• You have full control over your information, including the right to request data updates or removal at any time.

2. Product-Specific Privacy

When you enroll in any SwimSafe swimming product (like Beginner, Intermediate, or Advanced Levels), we may collect relevant information such as:

• Training preferences (home pool, community pool, or our partner location)
• Schedule and session feedback
• Emergency contact information

This helps us customize lessons and assign the best-suited instructor for your child. Your privacy remains our top priority – this data is never used for marketing or external sharing.

3. Services-Specific Privacy

SwimSafe also provides additional services like assessments, skill certifications, and family swim events. For these:

• We may collect voluntary media consent for event photos/videos.
• We use anonymized data for service improvement and reporting.
• You may opt out of non-essential data use at any time.

SwimSafe commits to transparency and respects your choices.

✅ Your Rights & Support

• Request access to or deletion of your data
• Update your contact or child’s training details
• Opt out of communications at any time

For any concerns or privacy requests, please contact us at info@swimsafe.ae.